100 Waverly St S, Oshawa, ON L1J 5V1, Canada +1 (902) 270-1114 [email protected]
Sabordunip

Sabordunip

Business growth through structured learning

Data Retention Policy

Last Updated: April 30, 2026
This Data Retention Policy explains how Sabordunip collects, stores, and removes personal and operational data in connection with the services provided through sabordunip.biz. By using our services, you acknowledge the practices described in this policy.

1. Purpose and Scope

This policy applies to all data collected, processed, or stored by Sabordunip in the course of delivering its educational services and operating its digital platforms. It covers data relating to registered users, visitors, communications, transactions, and system-generated records.
The purpose of this policy is to ensure that data is retained only for as long as necessary, disposed of securely when no longer required, and managed in a manner consistent with widely accepted data protection principles.

2. Categories of Data We Retain

2.1 Account and Identity Data

This includes names, email addresses, usernames, passwords in hashed form, profile details, and any information submitted during account registration or profile updates.

2.2 Usage and Activity Data

This includes records of platform interactions such as course progress, session logs, content accessed, feature usage patterns, and timestamps of user actions.

2.3 Communication Data

This includes messages sent through our contact forms, support tickets, email correspondence with our team, and records of notifications delivered to users.

2.4 Payment and Transaction Data

This includes billing information, transaction identifiers, payment status records, and invoices. Full payment card data is not stored directly by Sabordunip and is handled by third-party payment processors.

2.5 Technical and Device Data

This includes IP addresses, browser type and version, device identifiers, operating system data, referral sources, and system event logs generated during use of the platform.

2.6 Content and Submissions

This includes any materials, responses, assessments, or user-generated content submitted through our platform in the course of participation in learning programs.

3. Retention Periods

3.1 Active Account Data

Data associated with an active user account is retained for as long as the account remains open and the user continues to engage with our services. This allows us to maintain continuity of the educational experience.

3.2 Inactive Accounts

Where an account has shown no activity for a continuous period of thirty-six months, we may initiate a review process and notify the account holder prior to any data removal. Users will have an opportunity to reactivate their account before deletion proceeds.

3.3 Post-Closure Retention

Following account closure or a deletion request, certain data may be retained for a defined period for the following purposes:
In such cases, data is held in a restricted state and is not used for any commercial or operational purpose beyond those listed above.

3.4 Communication Records

Support and contact communications are retained for a period of up to twenty-four months following the resolution of a request, unless a longer period is required for dispute handling.

3.5 Technical Logs

System logs, access records, and diagnostic data are retained for a maximum of twelve months, after which they are deleted or anonymised.

3.6 Anonymised and Aggregated Data

Data that has been fully anonymised and cannot be used to identify any individual may be retained indefinitely for the purpose of service improvement, analytics, and research. Such data falls outside the scope of personal data retention obligations.

4. Legal Bases for Retention

We retain data on the following grounds:

5. Data Deletion and Disposal

5.1 Scheduled Deletion

Data that has reached the end of its applicable retention period is scheduled for secure deletion or anonymisation through automated or periodic manual processes. Deletion is permanent and irreversible.

5.2 Disposal Methods

Electronic records are deleted using industry-standard methods that prevent recovery. Where data is stored across third-party infrastructure, deletion instructions are communicated to those providers in accordance with our agreements with them.

5.3 Backup Systems

Deleted data may persist temporarily within backup systems as part of routine backup cycles. Such data is not actively accessed or processed and is overwritten within standard backup rotation intervals.

6. User Rights Regarding Retained Data

Subject to applicable law and the terms governing our services, users may have the right to:
To exercise any of these rights, users may contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with our obligations.

7. Third-Party Data Processors

Sabordunip uses third-party service providers to support platform operations, including hosting, payment processing, analytics, and communication delivery. These providers process data on our behalf and are contractually required to maintain appropriate retention and security standards. We do not permit third-party processors to use retained data for purposes beyond those specified in our agreements.

8. Data Security During Retention

Data held by Sabordunip is protected through appropriate technical and organisational measures throughout its retention period. These include access controls, encryption of sensitive data, audit logging, and regular security assessments. Retention periods are reviewed periodically to ensure they remain appropriate.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, service offerings, or applicable requirements. The date at the top of this document reflects the most recent revision. Where changes are material, we will take reasonable steps to notify active users. Continued use of our services following an update constitutes acceptance of the revised policy.

10. Contact

Questions or concerns regarding this policy may be directed to us using the following details: